When millions of passengers are moving through your airport every year, there’s no such thing as “good enough.” Systems can’t stall. Flights can’t wait. From parking to baggage to boarding, everything has to work, all the time.

That’s why London Luton Airport chose Synapse. Not for a “backup” or a “platform.” But for certainty. For resilience. For a partner who never clocks off.

The Difference We Made

• Zero downtime: Not one second since Synapse stepped in.
• Time reclaimed: 37% faster operations, giving the team more time to focus on passengers.
• Always on: 24/7 real-time monitoring, incident response, and proactive management.
• Future ready: Flexibility to move workloads into the cloud and test disaster scenarios without disruption.
• Decade of trust: Over 10 years of partnership, with continual improvement built in.

What LLA Say

“The proactive nature of the monitoring has meant that there hasn’t been any downtime since Synapse started supporting us. That’s zero seconds downtime.” - London Luton Airport

What We Delivered

For Luton, it’s about flow. Making sure every part of the passenger journey runs without interruption. With Synapse, they now have:

• Peace of mind: Fully resilient Backup & Disaster Avoidance solution.
• Confidence: Regular health checks and proactive updates to keep infrastructure ahead of the curve.
• Agility: Smart use of Dell EMC, VMware, and the public cloud to maximise existing investment.
• Protection: Non-invasive disaster testing that proves the plan works.

The Result?

A seamless customer experience. A stronger reputation. And a business that never misses a beat.

👉 Want zero seconds of downtime? Let’s make it happen.

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