Tom Ray
Chairman
Tom Ray on LinkedInAbout Synapse
The Adaptive Cloud Company
Synapse is the UK’s Adaptive Cloud provider, helping organisations design, build and manage the infrastructure they depend on. We bring together data centres, private cloud, public cloud and data protection into one connected platform, giving customers the flexibility to adapt as technology, workloads and business priorities evolve.
Synapse helps organisations run the right workload in the right place, balancing performance, resilience, compliance and cost across their entire estate.
WHY SYNAPSE
More Than a Managed Service Provider
Technology infrastructure is no longer simple. Most organisations operate across a mix of legacy systems, cloud platforms, applications and data, all while managing increasing pressure around security, governance, resilience and AI readiness.
Synapse exists to help organisations navigate that complexity. We design, manage and continuously optimise infrastructure, providing a single point of accountability across every environment.
TIMELINE
Our History.
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2000
Founded in the Isle of Man
Synapse was established to provide trusted infrastructure and managed services for organisations where resilience, security and uptime are critical
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2019
Joined Manx Telecom Group
Synapse became part of Manx Telecom Group, strengthening its capabilities across connectivity, data centre services and managed IT.
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2022
Recognised as a leading Dell Technologies partner
Synapse was named one of Dell Technologies’ top-performing partners, reflecting its growing expertise in cloud, infrastructure and data protection.
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2026
Backed by JT Group and CVC DIF
Following the acquisition of Manx Telecom Group by JT Group and CVC DIF, Synapse entered a new phase of growth supported by increased scale, investment and long-term infrastructure expertise.
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Today
A national provider with its own critical infrastructure
With offices in Manchester, London and the Isle of Man, Synapse supports customers across the UK and Crown Dependencies through its own Tier 3 data centres and strategic partnerships including Dell, Microsoft, VMware, Cisco and Druva.
Partnerships
Technology Partnerships That Strengthen Our Platform
Our Adaptive Cloud platform is powered by strategic relationships with some of the industry’s leading technology providers, including Microsoft, Dell Technologies, VMware, Cisco and Druva.
As a Microsoft Partner and Dell Partner, Synapse helps organisations modernise, optimise and protect critical infrastructure while maintaining control, governance and flexibility.
Where Great Partnerships Drive Limitless Potential
The Synapse Way
Obsessive Ownership. The Synapse Way.
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01
Relationships first
You’ll be assigned a named person responsible for the customer relationship and the success of your environment.
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02
Proactive optimisation
Your performance, cost and service improvements are reviewed continuously before you have to ask.
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03
Data-led decisions
Recommendations are based on evidence from the environment and never on assumptions.
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04
Clear accountability
One connected platform. One operating model. One provider who owns the outcome.
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05
Refuse to Lose
We bring tenacity to every engagement, and we’re energised by the hardest problems.
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06
Transparent reporting
Clients receive clear, regular reporting that supports planning and confident decision-making.
Every customer is supported by a dedicated Customer Success Manager responsible for long-term outcomes. You can expect clear ownership across the relationship, from technical performance and service improvement to commercial value and future planning.
TEAM
Our Leadership Team
John O’Boyle
Managing Director
John O’Boyle on LinkedIn
Steve Lamb
Director of Sales
Chris Cox
Director of Delivery
Clients
Trusted by Organisations That Can't Afford Failure
Synapse supports organisations operating in complex and highly regulated environments, where resilience, performance and governance are business critical. Our customers span financial services, healthcare, public sector, utilities and professional services.
Keeping critical services available, secure and resilient.
overview
Our Vision and Purpose
Our Vision
We believe infrastructure should adapt as quickly as the organisations it supports.
Our vision is to become the UK’s leading Adaptive Cloud provider, helping organisations create secure, resilient and adaptable technology foundations that are ready for whatever comes next.
Our Purpose
To help organisations simplify infrastructure complexity, stay resilient through change and make confident technology decisions through a model built on ownership, accountability and adaptability.
Read our latest resources
Get in touch
Looking for a partner to help you with your infrastructure? We’d love to hear from you.