Synapse

Rapid Cyber Recovery

Rapid Cyber Recovery

Cyber recovery is not one product or one backup copy. It is the outcome of infrastructure, cloud, network and data protection services working together before an attack happens, so your organisation has somewhere clean, controlled and proven to recover into.

What it means

Recovery only works if every layer is ready

When a cyber attack reaches production systems, the question is no longer whether you have backups. It is whether you can trust them, access them, restore them quickly and prove the process works under pressure. Attackers often try to compromise recovery capability as part of the attack path. That makes cyber recovery different from everyday backup or traditional disaster recovery: it has to assume the primary estate may be unsafe, and that recovery must happen from a verified copy held beyond the attacker’s reach.

Synapse brings the required layers together: owned datacentre infrastructure, resilient connectivity, private and sovereign cloud environments, managed public cloud governance, immutable backup, isolated recovery and tested runbooks. The result is a recovery position designed around the business outcome, not a collection of disconnected services.

What we do

How we combine for rapid cyber recovery

Rapid cyber recovery depends on more than a vault. It needs the right workload placement, a secure recovery environment, resilient connectivity, governed cloud services and a tested route back to operation.

  • Infrastructure

    Datacentres & Colo and Connectivity & Interconnect provide the physical and network foundation for recovery. Synapse-owned Tier 3 datacentres and carrier-grade connectivity give protected copies and recovery platforms a controlled place to sit, with the jurisdiction, access and resilience designed into the service from the start.

  • Private Cloud

    Managed Private Cloud, Managed Hybrid Cloud, Sovereign Cloud and Managed Network create the controlled recovery environment. Critical systems can be restored into dedicated infrastructure, validated before return to production and connected through a network managed by the same team that understands the wider estate.

  • Public Cloud

    Managed Public Cloud, Cloud Architecture, Cloud Migration and FinOps & Cost Optimisation help keep public cloud workloads governed, recoverable and commercially controlled. Recovery planning includes where cloud-native workloads should be protected, restored or rebuilt, so elasticity supports the recovery plan rather than adding complexity.

  • Data Protection

    Backup & Recovery, Disaster Recovery, Cyber Recovery and MDR as a Service provide the protection layer. Immutable backup protects everyday recovery points, disaster recovery supports major outage scenarios, cyber recovery provides isolated clean-room restoration after an attack, and managed detection and response helps threats be identified and contained.

  • Adaptive Cloud

    Adaptive Cloud ties these services together through one operating model. Each workload is assessed against performance, cost, compliance, sovereignty and recovery requirements, then protected in the way that best fits its business value.

A man with curly fair hair and a short beard, in a dark navy short-sleeved polo shirt and a leather-strapped watch, typing on a laptop at a desk beside a large monitor, with a trailing green plant to his left and a city office block visible through the window behind him

The rapid cyber recovery model

From assessment to tested recovery.

First, we identify the systems that must survive an attack: the applications, data, dependencies, network paths and compliance evidence that matter most to the organisation. From there, we define the recovery sequence, prioritise minimum viable operations and agree the recovery position each workload needs.

Then we design the environment around that outcome. Protected copies are isolated from production. Recovery infrastructure is prepared in advance. Cloud and network dependencies are documented. Runbooks are tested, evidenced and updated as the estate changes.

OUTCOMES

What the solution gives you

  1. 01

    A clean copy held apart

    A protected recovery position held outside the primary estate, designed so critical data cannot be altered, encrypted or deleted as part of the attack.

  2. 02

    Verified before you restore

    Recovery points are checked before use, helping you avoid restoring compromised data back into the business.

  3. 03

    Tested annually

    Recovery runbooks are tested and documented, so the process is understood before an incident and can be evidenced afterwards.

  4. 04

    Somewhere clean to recover into

    An isolated recovery environment gives you somewhere controlled to bring systems up, inspect them and validate dependencies before reconnecting to production.

  5. 05

    Evidence for the board

    Testing, recovery design and operational reporting create evidence for directors, insurers, auditors and regulators.

  6. 06

    One accountable partner

    One partner designs, operates and manages the recovery architecture across infrastructure, cloud, network and data protection.

the proof

Our credentials

Synapse is more than a managed service provider. We design, build and manage the infrastructure organisations depend on: datacentres, private cloud, public cloud and data protection, operated as one Adaptive Cloud platform.

25+

Years in business

99%

Customer retention

200+

Customers across the UK and Crown Dependencies

94%

Customer satisfaction

65+

NPS Score

The Synapse Way

Obsessive Ownership. The Synapse Way.

  • 01

    Relationships first

    You’ll be assigned a named person responsible for the customer relationship and the success of your environment.

  • 02

    Proactive optimisation

    Your performance, cost and service improvements are reviewed continuously before you have to ask.

  • 03

    Data-led decisions

    Recommendations are based on evidence from the environment and never on assumptions.

  • 04

    Clear accountability

    One connected platform. One operating model. One provider who owns the outcome.

  • 05

    Refuse to Lose

    We bring tenacity to every engagement, and we’re energised by the hardest problems.

  • 06

    Transparent reporting

    Clients receive clear, regular reporting that supports planning and confident decision-making.

Three colleagues adding notes to a glass planning board

Every customer gets a dedicated Customer Success Manager and a team focused on proactive improvement, clear reporting and full accountability. For cyber recovery, that means the solution does not stand still: workloads, dependencies, risks and recovery evidence are reviewed as your estate changes.

Frequently Asked Questions

Straight Answers

Backup covers daily and long-term recovery of workloads, files and user data. Cyber recovery is used specifically after an attack, restoring from a copy held outside your environment and checked for signs of compromise.

Make sure you have something clean to recover from

Whether you’re actively exploring AI today or preparing for future adoption, the first step is understanding whether your infrastructure, data and governance foundations are ready.

trusted by major organisations to keep critical services available, secure and resilient.