Managed Hybrid Cloud
Managed Hybrid Cloud
Synapse owns the private infrastructure and manages the public cloud side of your hybrid estate, with one governance model covering identity, policy, cost and performance across both.
The benefits of Managed Hybrid Cloud
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One accountable team across both sides
Synapse manages the private infrastructure and public cloud together, whether the hardware is ours or yours. Moving a workload between them stays a conversation with one team.
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Take the contracts off your desk, or keep them
Subscriptions and licences can sit with you, or with us. Where we hold them, you get a single bill and a single point of accountability across the whole estate.
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Why flexibility keeps every option open
Synapse’s model adapts placement as cost, performance or requirements change, keeping every future option open rather than locking a decision in at deployment.
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Azure-led
Our public cloud capability is centred on Microsoft Azure. Where a workload needs AWS, as it does with Druva, which runs there, we can facilitate that too.
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One place to see it
You can see your environment through our dedicated customer hub.
“Our Account Manager has been extremely helpful and responsive throughout the year. The support provided during the migration of our subscriptions to Synapse made the process straightforward and efficient.”
Our approach
How it works
A four-stage approach that puts your existing estate and obligations first.
The proof
What the numbers show
- ISO 27001 accredited
- Cyber Essentials Plus certified
- Owned datacentres
- 100% of new business from referral
25+
Years in business
99%
Customer retention
200+
Customers across the UK and Crown Dependencies
94%
Customer satisfaction
+65
NPS Score
Where Great Partnerships Drive Limitless Potential
The Synapse Way
Obsessive Ownership. The Synapse Way.
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Relationships first
You’ll be assigned a named person responsible for the customer relationship and the success of your environment.
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Proactive optimisation
Your performance, cost and service improvements are reviewed continuously before you have to ask.
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Data-led decisions
Recommendations are based on evidence from the environment and never on assumptions.
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Clear accountability
One connected platform. One operating model. One provider who owns the outcome.
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Refuse to Lose
We bring tenacity to every engagement, and we’re energised by the hardest problems.
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Transparent reporting
Clients receive clear, regular reporting that supports planning and confident decision-making.
Synapse already owns both sides of the hybrid estate: the private infrastructure and the public cloud environment. Integration runs as one governed environment from day one.
One provider across private infrastructure and public cloud.
Workload placement that adapts as requirements change.
Data centres owned outright across the UK and Crown Dependencies.
Frequently Asked Questions
Straight Answers
Connecting private infrastructure and public cloud into one governed environment, so workloads, identity and policy work consistently across both.
That is the most common starting point. Synapse’s first step is always an assessment.
Yes, through our customer portal, with additional monitoring dashboards available on request.
Azure is where our capability is concentrated. AWS comes into scope where a service requires it, Druva for instance runs on AWS.
Yes. Managed Hybrid Cloud is one expression of Adaptive Cloud: one provider placing and re-placing workloads across private and public infrastructure as needs change.
Either party. They can stay with you, or Synapse can hold them and run everything end to end on one bill.
Related Resources
More of our thinking from our experts.
Trusted by major organisations to keep critical services available, secure and resilient.
Want one provider running both sides of your hybrid estate?
Speak to a Synapse expert about hybrid cloud governed under one relationship.
Trusted by major organisations to keep critical services available, secure and resilient.
