Synapse

Financial Services

Financial Services

Synapse works with financial services to provide infrastructure, private and public cloud, and data protection, built to satisfy the data residency, audit, and resilience obligations FCA-regulated firms carry.

We understand your industry

Financial services firms are under pressure to modernise infrastructure without weakening control. Data residency, audit evidence, cyber resilience and cost scrutiny all have to be managed at the same time, often across complex hybrid estates.

It is not enough to know data is “in the cloud”. Regulated firms need a specific answer on where data physically sits, who operates the infrastructure and which jurisdiction applies.

Benefits

  • A specific answer on data residency

    Synapse can name where the infrastructure is, who operates it and which jurisdiction applies. That gives regulated firms a clearer answer when compliance teams, auditors or regulators ask where data sits.

  • Resilience that can be evidenced

    Infrastructure, backup and recovery planning should be testable, documented and ready to show before an incident happens. Synapse helps firms advance from general assurances to practical evidence around resilience and recovery.

  • Clean ownership across complex estates

    With owned datacentres, managed services and cloud expertise under one provider, Synapse gives financial services firms a simpler accountability model across legacy platforms, private infrastructure and public cloud.

The Synapse Way

Obsessive Ownership. The Synapse Way.

  • 01

    Relationships first

    You’ll be assigned a named person responsible for the customer relationship and the success of your environment.

  • 02

    Proactive optimisation

    Your performance, cost and service improvements are reviewed continuously before you have to ask.

  • 03

    Data-led decisions

    Recommendations are based on evidence from the environment and never on assumptions.

  • 04

    Clear accountability

    One connected platform. One operating model. One provider who owns the outcome.

  • 05

    Refuse to Lose

    We bring tenacity to every engagement, and we’re energised by the hardest problems.

  • 06

    Transparent reporting

    Clients receive clear, regular reporting that supports planning and confident decision-making.

Every customer is supported by a dedicated Customer Success Manager responsible for long-term outcomes. You can expect clear ownership across the relationship, from technical performance and service improvement to commercial value and future planning.

Need Infrastructure built for FCA-regulated obligations?

Speak to a Synapse expert about audit-ready, owned infrastructure