Managed Private Cloud
Managed Private Cloud
Managed Private Cloud brings dedicated compute, storage and network together in one connected environment, designed around your requirements and deployed in the data centre that best fits your organisation. Synapse manages the underlying infrastructure so your team can focus on the applications, servers and services that run on it, without carrying the pressure of managing the platform beneath them.
Managed Private Cloud, built for control and resilience
Managed Private Cloud provides dedicated infrastructure for workloads that need control, resilience and predictable performance.
Synapse brings compute, storage and networking together as one managed environment, with one team accountable for how it runs.
The environment can be placed in the data centre that best suits the customer’s location, compliance and connectivity requirements. Where customers choose Synapse-owned facilities, it can run from our Tier 3 data centres in Douglas, Isle of Man, connected by the group’s own fibre network.
Over 5,000 virtual machines run on that platform today, for organisations in regulated sectors including offshore and onshore financial services, defence and healthcare.
Benefits
Benefits of Managed Private Cloud
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01
Compute, storage and network, managed as one
We design your environment around your unique workloads. Every customer gets a dedicated environment built for their compliance, performance and security requirements, using enterprise product sets from Dell, Cisco and Microsoft.
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02
Proactive optimisation for changing requirements
Synapse monitors, tests and adjusts the environment on an ongoing basis, helping to protect performance and keep the platform aligned to changing business requirements.
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03
Dedicated resource for critical workloads
Your private cloud is built and reserved for your organisation, giving you clearer control over performance, security boundaries and capacity planning. A predictable monthly commitment makes it easier to plan investment, while the tooling behind the service helps show where resource is being used.
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04
Backed by real commitments
99.9% platform availability with a 15-minute response target. Support runs 8×5, with 24/7/365 cover for critical incidents.
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05
We run the foundation. You run the business.
Synapse manages and patches the infrastructure layer: compute, storage, network and the platform components that are difficult for most internal teams to maintain at depth. Your team keeps control of the operating systems, applications and servers, so you retain ownership of what matters to the business while we take care of the foundation underneath.
How Synapse runs it
Synapse is the Adaptive Cloud Company. Private cloud forms part of the same adaptive platform as public and sovereign infrastructure, supporting workload placement as business, performance and compliance requirements evolve.
Synapse in numbers
- 99.9% platform availability · 15-minute response
- Tier 3 data centres we own and operate · 4ms latency to Manchester
- Dell Titanium Partner · Microsoft Partner · Cisco
- ISO 27001, ISO 14001 and ISO 9001 certified · Cyber Essentials Plus certified
25+
Years in business
200+
Customers across the UK and Crown Dependencies
5,000+
virtual machines under management
99%
customer retention
65+
NPS Scores
Frequently Asked Questions
Straight Answers
Private cloud gives one organisation dedicated resource rather than shared capacity. That means performance, security boundaries and capacity planning can be shaped around your own workloads, risk profile and future requirements.
Every Synapse customer gets a dedicated Customer Success Manager, responsible for the relationship and the success of your environment — service performance, proactive improvement, forward planning and escalations.
Managed private cloud is dedicated infrastructure, built for a single organisation, with ongoing management of compute, storage and networking handled by the provider rather than the customer’s own team.
Synapse owns the platform, the hardware it runs on and the Tier 3 data centres that house it. Your private cloud runs on infrastructure operated by the same team responsible for the service, connectivity and ongoing performance.
Related Resources
Read more of our thinking
Case Studies
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