Synapse

Infrastructure Modernisation

Modernise the infrastructure your business depends on

Infrastructure modernisation brings together the services that keep your estate running, data centres, connectivity, private cloud, public cloud and data protection, into one controlled plan for change.

Overview

Infrastructure modernisation, delivered as an Adaptive Cloud solution

Infrastructure modernisation is the solution for bringing the right Synapse services together around your existing estate and future business needs.

Using Adaptive Cloud, we assess each workload and place it where it performs, complies and costs best across private cloud, public cloud, sovereign hosting, connectivity, backup, disaster recovery and cyber recovery.

We then design, build and manage the modernised estate as one adaptive platform, with one team accountable for the outcome.

Benefits

Modern infrastructure with one accountable owner.

  • A clear route out of legacy constraint

    Ageing estates cost more to maintain each year and can block every modernisation decision that follows. We assess what you have, identify what is creating risk or cost, and build a practical route from current state to target state.

  • Workloads placed where they fit best

    Modernisation does not mean everything has to move to public cloud. Each workload is assessed against performance, cost, compliance, sovereignty, resilience and operational need, then placed where it makes most sense.

  • Infrastructure, cloud and protection designed together

    Compute, storage, network, backup, disaster recovery and cyber recovery are considered together rather than as separate projects. That means the target state is connected, protected and easier to operate.

  • Cost control built into the plan

    Run costs, refresh cycles, procurement decisions, cloud spend and licensing impacts are considered before major commitments are made. The outcome is a modernisation plan that is commercially grounded, not just technically possible.

  • Change delivered in controlled phases

    Modernisation is sequenced around business priority, dependency, maintenance windows and risk. Each phase has clear validation, testing and rollback planning, so progress does not depend on a high-risk big bang.

  • One accountable partner across the estate

    Synapse owns and operates the infrastructure foundation, manages cloud environments and brings data protection into the same operating model. That gives you one partner responsible for how the modernised estate performs.

Modernising Your Infrastructure

Data centres & Colo, Connectivity & Interconnect, Voice & Mobile and IoT provide the owned foundation and network layer modern estates depend on. Synapse owns and operates Tier 3 data centres and the connectivity that supports them, giving customers clearer control over where infrastructure sits, how environments connect and who is accountable underneath.

The process

How it works

  1. 01

    Assess

    We review the current estate across workloads, infrastructure, cloud platforms, network, data protection, recovery requirements, compliance obligations, cost and operational ownership. The aim is to understand what is working, what is exposed, what is ageing and what is holding the business back.

  2. 02

    Design

    We build a target operating model across infrastructure, private cloud, public cloud, connectivity and data protection. Each workload is assessed against performance, cost, resilience, sovereignty, compliance and security requirements, with run costs and dependencies understood before commitment.

  3. 03

    Modernise

    We deliver the change in controlled phases. That may include infrastructure refresh, cloud migration, private cloud deployment, hybrid integration, network redesign, backup improvement, disaster recovery planning, cyber recovery implementation or FinOps-led optimisation.

  4. 04

    Manage and Optimise

    Once the modernised environment is live, Synapse can manage it as part of the wider Adaptive Cloud operating model. Workloads, costs, resilience, performance and risk are reviewed over time, so the estate keeps adapting as the business changes.

  5. 05

    Change delivered in controlled phases

    Modernisation is sequenced around business priority, dependency, maintenance windows and risk. Each phase has clear validation, testing and rollback planning, so progress does not depend on a high-risk big bang.

  6. 06

    One accountable partner across the estate

    Synapse owns and operates the infrastructure foundation, manages cloud environments and brings data protection into the same operating model. That gives you one partner responsible for how the modernised estate performs.

The proof

What the numbers show

Behind every solution is the experience, infrastructure and expertise to deliver it. Our numbers reflect the scale of what we manage, the strength of our customer relationships and the standards we hold ourselves to.

25+

Years in Business

200+

Customers across the UK & Crown Dependencies

5,000+

Virtual machines under management

99%

Customer retention

NPS

+60

Frequently Asked Questions

Straight Answers

Yes, where it still makes sense. The assessment looks at what should be retained, refreshed, moved, consolidated or retired. Modernisation should protect useful investment, not force unnecessary replacement.

Ready to modernise the estate?

Bring infrastructure, cloud, connectivity and data protection together in one practical plan for change.