Synapse Announces New Leadership Team, Strategic Vision and Brand to Accelerate Next Phase of Growth
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Synapse today announced a new leadership team, a new brand identity and a renewed strategic vision for the future, marking the beginning of the next era for the business.
The launch reflects the evolution of Synapse into a modern infrastructure and cloud specialist, helping organisations navigate increasingly complex technology environments through its Adaptive Cloud approach.
Built on long-term partnership, customer accountability and the wider strength of Manx Telecom, Jersey Telecom and CVC, one of the world’s leading private equity investors, Synapse enters this next chapter with significant foundations for continued growth, innovation and customer success.
New Leadership
As part of this transformation, John O’Boyle has been appointed as Managing Director, Tom Ray as Chairman, and Chris Cox as Director of Delivery.
The new leadership team will guide Synapse through its next phase of growth, building on more than two decades of customer success while positioning the organisation for the rapidly changing demands of cloud, data, resilience and digital infrastructure.
Our focus now is on bringing the whole business together around a clear proposition and a shared ambition. Synapse has always been built on close customer relationships, technical depth and accountability. This next chapter gives us the opportunity to strengthen that even further, helping customers make confident decisions about where their technology should live today, and how it needs to adapt for tomorrow.
The Adaptive Cloud Company
The launch formally introduces Synapse as The Adaptive Cloud Company.
The new positioning reflects the belief that technology infrastructure must continuously adapt as organisations evolve. Rather than treating cloud strategy as a one-time decision, Synapse helps customers place workloads in the right environment at the right time across private cloud, public cloud and sovereign infrastructure.
Alongside the new proposition, the business has introduced The Synapse Way, a framework that codifies the principles that have shaped its customer relationships for more than 25 years, including accountability, proactive optimisation, customer success and transparent reporting.
This launch represents a defining moment for the business. We have ambitious plans for growth and an incredibly strong foundation from which to build. Synapse combines the agility and customer focus of a specialist provider with the scale, stability and investment support of being part of the Manx Telecom Group and backed by CVC. The new brand reflects the quality of the organisation that has been built and provides a platform for the next phase of our journey.
Who are Synapse?
- More than 25 years in business
- 200+ customers across the UK and Crown Dependencies
- 99% customer retention
- Deep expertise across cloud, infrastructure, networking, resilience and data protection
- The backing of Manx Telecom and CVC
- A clear vision as The Adaptive Cloud Company
While the identity has evolved, the company’s purpose remains unchanged: helping organisations build secure, resilient and adaptable technology foundations that enable them to grow with confidence.
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