
Microsoft Partner
Microsoft Partner for Adaptive Cloud
Overview
Our Partnership
Our Microsoft partnership helps us bring customers the right mix of innovation, governance and practical delivery. As a Microsoft Partner, Synapse helps organisations bring Microsoft cloud, AI, business solutions and security into a joined-up Adaptive Cloud strategy.
We combine Microsoft expertise with cloud, infrastructure, data protection and managed services to create environments that are secure, governed and ready to evolve.
Supporting your goals across Microsoft’s solution
We help customers explore and adopt Microsoft capabilities across three connected solution areas. The exact scope is shaped around your requirements, existing environment and delivery roadmap.

Why work with a Microsoft Partner?
Microsoft’s technology ecosystem is broad and constantly evolving. Working with a Microsoft Partner helps you make informed choices, reduce delivery risk and turn individual products into a joined-up solution that supports your wider business goals.
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Guidance shaped around your needs
A partner helps you assess the options in the context of your existing estate, priorities and constraints, so you invest in capabilities that are relevant to your organisation rather than technology for its own sake.
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A clearer route from strategy to delivery
From planning and design through to implementation and adoption, a partner provides structure, ownership and practical support to help projects move forward with less complexity.
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03
Stronger governance, security and cost control
Licensing, consumption, identity, data protection, security and compliance can be considered as part of one plan, giving you greater visibility and control as your Microsoft environment grows.
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Access to Microsoft programmes and resources
Eligible organisations may also benefit from Microsoft-supported assessments, workshops or funding programmes. A partner can help identify relevant opportunities and confirm the criteria that apply.
What makes Synapse different
We bring Microsoft expertise into a wider view of your technology estate. That means every recommendation considers how cloud, infrastructure, security, data protection, connectivity and licensing work together, giving you a clearer path from immediate priorities to long-term value.

One partner, with ownership across the journey
We connect strategy, design, delivery and ongoing management, with clear accountability at every stage. You get continuity from the first conversation through to day-to-day operation and future optimisation.

Microsoft expertise with a wider cloud perspective
Our Adaptive Cloud approach considers Azure alongside private cloud, datacentre, connectivity, security and data protection. This helps place each workload in the right environment and avoids treating Microsoft technology as a standalone decision.
Frequently Asked Questions
Straight Answers
Funding may be available through Microsoft partner programmes for eligible customers and engagements. Availability is not guaranteed, so we will confirm the current criteria and suitable route with you.
For Azure, customers choose Synapse for practical delivery, ongoing support and proven operational experience.
- End-to-end Azure support. We can support assessment, architecture, migration, management and optimisation, with governance built into the lifecycle.
- Proven customer relationships. Synapse supports more than 200 customers, with 99% customer retention and an NPS of +60.
- Support for critical services. Customers receive 8×5 support, with 24/7 coverage for P1 incidents.
- Security-led operations. Synapse is ISO 27001 accredited and Cyber Essentials Plus certified.
We can help you identify relevant opportunities and prepare the foundations for responsible adoption, including data, identity, security, governance and infrastructure considerations. Recommendations are based on your readiness and a clear business case.
We can help improve visibility and governance across Microsoft cloud consumption and licensing, identify opportunities to optimise, and align services more closely with actual business needs.
Make Microsoft part of a cloud strategy built around you
Whether you are modernising infrastructure, strengthening security, improving how people work or preparing for AI, we can help you turn Microsoft capability into a practical, governed plan.
trusted by major organisations to keep critical services available, secure and resilient.











